Privacy Policy

1. About Us

Vantage AI ("we", "our", "us") is an AI automation consultancy based in Melbourne, Victoria, Australia. We help small and medium businesses implement AI automation, workflow systems, and AI agents. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Contact: vantageaidemo@gmail.com · Melbourne, Victoria, Australia

2. Information We Collect

We may collect personal information when you:

• Complete the Business AI Audit form (name, email, business name, industry, team size, workflow information)
• Contact us via email or social media
• Book a consultation via Calendly
• Use features of our website that require form input

We also automatically collect non-personal information including browser type, operating system, pages visited, and time spent on the site via Google Analytics 4.

3. How We Use Your Information

We use personal information to:

• Provide and improve our consultancy services
• Respond to your enquiries and requests
• Send you relevant information about our services (only where you have consented)
• Analyse and improve our website and service delivery
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

Our website uses the following third-party services that may process personal information:

• Google Analytics 4 – website analytics (anonymised IP addresses enabled)
• Calendly – appointment scheduling
• Make.com – form submission processing and workflow automation

Each of these services has its own privacy policy. We encourage you to review them.

5. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information may be stored on servers in Australia or overseas (including in the United States and European Union) via our third-party service providers.

6. Cookies

Our website uses cookies primarily through Google Analytics to understand user behaviour. You can disable cookies in your browser settings; however, this may affect some website functionality.

7. Access and Correction

You have the right to request access to personal information we hold about you, and to request corrections where that information is inaccurate, outdated, or incomplete. To make a request, contact us at vantageaidemo@gmail.com.

8. Complaints

If you believe we have breached this Privacy Policy or the Australian Privacy Principles, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, please contact us at:
Vantage AI
Melbourne, Victoria, Australia
vantageaidemo@gmail.com